Bicycle Service & Repairs
JRA Bike Shop has a full-service repair department. (Please see a list of exceptions at the bottom of this page if you have a mountain bike, an e-bike, or electronic shifters.)
Repair Procedures during Covid:
You are welcome to drop off your bikes for maintenance, as well as repairs. We are, however, not doing on-the-spot evaluations or repairs as we did in ye olden days. You need to plan to leave your bike here for work. Please email jrabikes@gmail.com to begin setting up a service appointment. Include the following in your email:
1) your name
2) your phone number
3) the make, model, and color of your bike (color makes it so we can find your bike in the shop)
4) a description of the problem/symptoms your bike is experiencing, or the services you hope to
have performed.
Once we've notified you that we've started you a work order, you are ready to drop off your bike. We are doing repair drop-offs and pick-ups outside. We will evaluate your bike within 1-4 days. If your repairs can be completed for under $50, we will see to them at that time. If they will cost more than that, we will email you an estimate and expected date of completion. Please get back to us as soon as you can to approve, ask questions, make clarifications, or decline work. If you approve the work, we will complete your repairs on the designated date, and will text or email you when your bike is ready with a final total that can be paid when you pickup, or via PayPal.
Repair Procedures during Covid:
You are welcome to drop off your bikes for maintenance, as well as repairs. We are, however, not doing on-the-spot evaluations or repairs as we did in ye olden days. You need to plan to leave your bike here for work. Please email jrabikes@gmail.com to begin setting up a service appointment. Include the following in your email:
1) your name
2) your phone number
3) the make, model, and color of your bike (color makes it so we can find your bike in the shop)
4) a description of the problem/symptoms your bike is experiencing, or the services you hope to
have performed.
Once we've notified you that we've started you a work order, you are ready to drop off your bike. We are doing repair drop-offs and pick-ups outside. We will evaluate your bike within 1-4 days. If your repairs can be completed for under $50, we will see to them at that time. If they will cost more than that, we will email you an estimate and expected date of completion. Please get back to us as soon as you can to approve, ask questions, make clarifications, or decline work. If you approve the work, we will complete your repairs on the designated date, and will text or email you when your bike is ready with a final total that can be paid when you pickup, or via PayPal.
A Note on "Tune-Ups:"
What do you charge for a tune-up? And how do I know if I need one? Hey, what even is a tune-up, anyway?
Great questions! The truth is that a tune-up is a blanket term for the work your bike needs. It will be different for every bike, and different at every shop. A bike that has not been ridden for 3 years and a bike that is ridden every day will not require the same repairs, but both riders will ask for tune-ups.
So, do you need a “tune-up,” or do you need someone to tell you what your bike needs?
The mechanics at JRA Bike Shop have a combined 70-plus years of experience working on bikes. We don’t expect you to know what’s wrong with your bike. You don’t have to choose from a service menu or pre-pay for a service plan level.
What we will do is look at your bike, front to back, top to bottom. We’ll look at your chain, your gears, your tires, your brake pads, your cables and housing, your derailleurs and shifters, your wheels and hubs, and every little part of your bike that has a wear item: every bearing, seal, spoke, and bolt. We’ll make our recommendations and give you a custom estimate based on the needs of your bike and your usage.
So when you ask us how much a tune-up costs, the answer is “we won’t know until we see your bike.” Once we evaluate its individual needs (and yours!), we’ll send you an estimate with our recommendations. We’ll be here to talk with you about it, explain why your bike needs those repairs, and we’ll get your approval before we do anything. That is what you are signing up for when you bring your bike to JRA.
What do you charge for a tune-up? And how do I know if I need one? Hey, what even is a tune-up, anyway?
Great questions! The truth is that a tune-up is a blanket term for the work your bike needs. It will be different for every bike, and different at every shop. A bike that has not been ridden for 3 years and a bike that is ridden every day will not require the same repairs, but both riders will ask for tune-ups.
So, do you need a “tune-up,” or do you need someone to tell you what your bike needs?
The mechanics at JRA Bike Shop have a combined 70-plus years of experience working on bikes. We don’t expect you to know what’s wrong with your bike. You don’t have to choose from a service menu or pre-pay for a service plan level.
What we will do is look at your bike, front to back, top to bottom. We’ll look at your chain, your gears, your tires, your brake pads, your cables and housing, your derailleurs and shifters, your wheels and hubs, and every little part of your bike that has a wear item: every bearing, seal, spoke, and bolt. We’ll make our recommendations and give you a custom estimate based on the needs of your bike and your usage.
So when you ask us how much a tune-up costs, the answer is “we won’t know until we see your bike.” Once we evaluate its individual needs (and yours!), we’ll send you an estimate with our recommendations. We’ll be here to talk with you about it, explain why your bike needs those repairs, and we’ll get your approval before we do anything. That is what you are signing up for when you bring your bike to JRA.
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Services we cannot perform:
To clarify, we can work on every other part of your mountain or e-bike. Need a new chain on your full sus? Cool, we got you. Need your rear shock serviced, we will send you elsewhere. |
Services we will suggest when you ask us about tubeless:
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