OUR DOORS ARE OPEN! Come on in!

Bike sales and repairs are still being prearranged by email.

HOURS: 10am - 5pm, daily.

Appointments for service and bike sales are still required.
Bike sales and bike service will continue to be by appointment as we navigate the shortage and peak season. Please email jrabikes@gmail.com for appointments.

You are welcome to come on by for all other shopping needs.

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Bicycle Repairs & Service

You are welcome to drop off your bikes for repairs. We are, however, not doing on-the-spot evaluations or repairs. You need to plan to leave your bike here for any kind of work. And this is peak season, so we will likely not be able to take in your repair right away. Please email jrabikes@gmail.com to begin setting up a service appointment.

Include the following in your email:

         1) your name
         2) your phone number
         3) the make, model, and color of your bike (color makes it so we can find your bike in the shop)
         4) a description of the problem/symptoms your bike is experiencing *

*("tune-up" is not a symptom, but a diagnosis. We have a whole thing about this on our service page.)

Once we've notified you that we've started you a work order, we will give you a date range to drop off your bike. We will evaluate your bike within 1-4 days of drop off. If your repairs can be completed for under $75, we will see to them at that time. If they will cost more than that, we will email you an estimate and expected date of completion (we are scheduling major work/big jobs out two weeks right now).

If you approve the work, and your bike is safely rideable, or can be made so, you may pick your bike up after the evaluation is complete, and drop it off before your later service appointment. If you opt to pick up your bike, we may ask you for a $50 deposit to cover work already completed, and to hold your service appointment and parts. We will then complete the repair on the day we have scheduled, and text or email you with a total, which you can pay at the shop when you pick up your bike, or via PayPal to save time and reduce contact.

***PLEASE: We cannot know what your repair will cost, or how long it will take before we see your bike. Please do not ask us to give you a quote over email. We will not do any repairs on your bike over $75 without authorization.***

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Bicycle Sales

Our bike inventory is currently LIVE online. See ADULT BIKES and KIDS BIKES to see what we have.

Whether you're seeing something on our website that you like, or are not sure what you're looking for, please email us at jrabikes@gmail.com. We can set you an appointment to see something you're interested in, or answer any questions you have.

We are still selling bikes, but we are doing so by appointment only. If you are an adult, we will likely have to build bikes for your appointment. Let us know what models and SIZES you are looking for. If you do not know the size you need, provide us with your height, and a measurement of your inseam (in shoes, to the floor). We'll let you know what we have available, and we'll arrange an appointment for you to come take a look and test ride bikes during a one-hour block with a sales associate.

We are still in the middle of a major international bicycle shortage. Some 2021 bikes have arrived, and they will continue trickling in through the Summer, with some models still not expected until October/November.

PLEASE NOTE: Due to the ongoing bicycle shortage--which has resulted in increased shipping costs from our manufacturers--we are having to add a $15 freight fee to sales of all 2021 model kids bicycles, and a $25 freight fee to all 2021 model adult bikes starting April 1, 2021. (Balance Bikes are excluded from this.) 

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Other Retail Shopping

The same manufacturing shortages that have resulted in a bike shortage have also resulted in a lot of shortage areas in bike parts and accessories. Emailing ahead will help us best ensure we have what you are looking for, and potentially save you a trip if we do not.

We are happy to answer questions and to help find parts you may need for home repair work, or accessories to make your rides safe and comfortable. We will do our best to help with your and your family’s cycling needs, while also maintaining a clean shop, and following responsible social distancing practices.

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Contacting us & reminders

Email is by far our preferred method of communication. Please email us at jrabikes@gmail.com, and please be patient. We are trying to help as many people as we can, and that means working on repairs that are already here, and helping customers who have already booked appointments, before making new appointments. So often emails get answered at the end of the day after we close, and in the order in which they were received.

This should go without saying, but if you are ill, especially if you are showing symptoms of Covid-19, or have had close contact with someone who has been symptomatic in the last few weeks, we ask that you please do not come to the shop.
 
Finally, try to stay safe, and to be kind to one another.
 
Thank you all for your support now, and through the years.

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Seattle's Friendliest Bike Shop
Serving Greenwood, Ballard, and Crown Hill
10am-5pm daily, appointments preferred
1120 NW 85th Street,
Seattle, WA 98117
206-782-1323
jrabikes@gmail.com