JRA Bike Shop is open for shopping and browsing. Please wear a mask.
Hours: 10am-5:30pm, daily.

Appointments for bike service and bike sales are still required.
Bike sales and bike service will continue to be by appointment as we navigate the very much ongoing international bike and parts shortage and a still-busy transition into Fall. Please email jrabikes@gmail.com for appointments. See full details below.

You are welcome to come on by for all other shopping needs.
Bicycle Repairs & Service: By appointment

You are welcome to drop off your bikes for repairs, but we do have a procedure for this. We are not doing on-the-spot evaluations or repairs. You need to plan to leave your bike here for any kind of work. And this is peak season, so we will likely not be able to take in your repair right away. Please email jrabikes@gmail.com to begin setting up a service appointment. Please wait for a response with a dropoff window before bringing your bike here. The service department is still very busy.

Include the following in your email:

         1) your name
         2) your phone number
         3) the make, model, and color of your bike (color makes it so we can find your bike in the shop)
         4) a description of the problem/symptoms your bike is experiencing *

*("tune-up" is not a symptom, but a diagnosis. We have a whole thing about this on our service page.)

Once we've notified you that we've started you a work order, we will give you a date range to drop off your bike. We will evaluate your bike within 2-4 days of drop off. If your repairs can be completed for under $75, we will see to them at that time. If they will cost more than that, we will email you an estimate and expected date of completion (we are scheduling major work/big jobs out one week right now).

If you approve the work, and your bike is safely rideable, or can be made so, you may pick your bike up after the evaluation is complete, and drop it off before your service appointment. If you opt to pick up your bike, we may ask you for a $50 deposit to cover work already completed, and to hold your service appointment and parts. We will then complete the repair on the day we have scheduled, and text or email you with a total, which you can pay at the shop when you pick up your bike, or via PayPal to save time and reduce contact.

***PLEASE: We cannot know what your repair will cost, or how long it will take before we see your bike. Please do not ask us to give you a quote over email. We will not do any repairs on your bike over $75 without authorization.***
Bicycle Sales: By appointment

We are still in the middle of a major international bicycle shortage.

Our bike inventory is currently LIVE online. See ADULT BIKES and KIDS BIKES to see everything we have.

If you're seeing something on our website that you like, or are not sure what you're looking for, please email us at jrabikes@gmail.com. We can set you an appointment to see something you're interested in, or answer any questions you have.

Figuring out what size you need is critical right now. If you do not know the size you need, provide us with your height, and a measurement of your inseam (in shoes, to the floor). We'll let you know what we have available, and we'll arrange an appointment for you to come take a look and test ride bikes during a one-hour block with a sales associate.

PLEASE NOTE: Due to the ongoing bicycle shortage--which has resulted in increased shipping costs from our manufacturers--we are having to add a $15 freight fee to sales of all 2021 model kids bicycles, and a $25 freight fee to all 2021 model adult bikes starting April 1, 2021. (Balance Bikes are excluded from this.) 
Other Retail Shopping

Come on down! Our doors are open, and we're happy to answer questions and to help find parts you may need for home repair work, or accessories to make your rides safe and comfortable. We have a wide selection of locks, lights, helmets, hats, tape, grips, gloves, raingear, water bottles, cages, pumps, tools, bells, socks, mirrors, saddles, and all manner of repair parts.
Contacting us & reminders

Email is by far our preferred method of communication. Please email us at jrabikes@gmail.com, and please be patient. We are trying to help as many people as we can, and that means working on repairs that are already here, and helping customers who have already booked appointments, before making new appointments. So often emails get answered at the end of the day after we close, and in the order in which they were received.

This should go without saying, but if you are ill, especially if you are showing symptoms of Covid-19, or have had close contact with someone who has been symptomatic in the last few weeks, we ask that you please do not come to the shop.
 
Finally, try to stay safe, and to be kind to one another.
 
Thank you all for your support now, and through the years.

Seattle's Friendliest Bike Shop
Serving Greenwood, Ballard, and Crown Hill
10am-5pm daily, appointments preferred
1120 NW 85th Street,
Seattle, WA 98117
206-782-1323
jrabikes@gmail.com